Refunds

Policy last modified: September 2, 2014

You may request a refund during the first 7-day term of your account.

Only refunds requested within 7 days of purchase will be considered. Trial or free accounts are non-refundable. Payed access time which you missed to use or did not utilise is not eligible for refund.

Before contacting SEM Compass for refund you will need the following:

  1. Your login details.
  2. An accurate comment describing why you would like a refund (so we may improve our products and services).
Contact SEM Compass at support@semcompass.com

Your request will be typically processed within 10 days of your claim. Your claim will be processed through the same method as the original payment.

SEM Compass refund policy is available on this page and it is your responsibility to get acquainted with it and possible future revisions.